Our tradition of innovation

Innovation runs through our business to support the creativity of our Maisons. It has always been fundamental for our teams to expand the limits of our know-how, from new designs of our products and the use of new materials through to the processes we use. Critical appreciation is marked by the awards received by our Maisons each year, and also by the challenges solved on a daily basis by our development, manufacturing and customer service teams to make extraordinary products, recognized as such by their peers and the public.

Watches, items of jewellery, writing instruments and leather goods require a subtle balance of inspiration, craftsmanship and high technology to better enchant and serve our customers. To support this vision, the Group has substantially strengthened its focus and effort in Innovation, with the creation of a transversal team dedicated to support the strategies of our Maisons. Based in Neuchâtel, Switzerland, in the premises of the Ecole Polythechnique Fédérale de Lausanne (‘EPFL’) and the start-ups incubator NEODE, this team regroups some 50 highly technical profiles in various domains such as material sciences, tribology, optics, reliability and mechanics. The team’s objective is to push further the limits of our products in terms of reliability and performance, to expand the horizon of our creative possibilities, and to develop new processes to constantly reinvent our know-how.

Each Maison has dedicated Development, Innovation, Manufacturing and Quality teams responsible for ensuring that products meet the high standards we set ourselves. New materials or new processes, developed either directly by the Maisons or jointly with the Group Innovation team, are tested to ensure conformity with applicable regulations, the expectations of our customers and the best practices of the métier.

Recruiting and developing talented designers and craftsmen is integral to maintaining our pipeline of innovative products. We therefore invest significantly in training academies, partnerships and apprenticeship programmes to build the capabilities of our current and future workforce. The Group supports a chair at the EPFL, participates in several cross industry initiatives in the domains of Watchmaking, Jewellery and Leather goods, such as CSEM (Centre Suisse d'Electronique et de Microtechnique) and EPHJ (Environnement Professionnel Horlogerie-Joaillerie) in Switzerland, and Polimoda in Italy.