Our focus for the year ahead will be the implementation of the baseline Richemont 2020 CSR Plan. As part of this, we will be revising our published policies and improving internal communication.

As the Maisons and Regional platforms are essential to the achievement of our commitments, we will strengthen the role of their CSR Representatives.

To better integrate their customers’ perspectives on CSR topics, each of our Maisons will align its marketing strategy to its CSR strategy.

We will explore ways to link the favourable ‘sustainability ratings’ given to our CSR Report and Annual Report to the Richemont’s cost of capital.

The Richemont CSR Conference, to be held in December 2018, will bring together some 50 representatives from Maisons, functional departments and subject matter experts to define and refine their own CSR 2020 actions plans.