Meet Leon Brown, CPS Global Risk & Compliance Manager at Richemont. Leon relocated from London to Amsterdam to start his journey within the Group building up the fraud payments department for Europe and now resides in our HQ in Bellevue, Geneva. He considers himself and his team to be the detectives of E-com. After his years in Richemont, he believes that anything is possible if you have a great team!
Never give up and never be too scared to learn! We can all make mistakes and we will make mistakes. We have to acknowledge these mistakes to improve.
Some final words
I am always impressed by my team's commitment, dedication, and flexibility. For example, during the lockdown, we received a crazy amount of orders. Unfortunately, the fraudsters were also at home. My team came forward and said let’s get through this together. They have never missed any SLAs. They never complain and they always get the job done. They constantly exceed expectations. If you have a great team, you can achieve anything.