Candidate FAQs PrintPrint E-mailMail to Bookmark this pageBookmark

Where can I find a list of open jobs?

You can search the list of current job openings by clicking on the link ‘Search our Jobs’ under ‘Career Opportunities’ or on the column right hand side under ‘Submit your Details´.

If you have found an interesting job posting, simply click on the ‘Apply’ button on the upper left hand corner above the posting. You will then be asked to Create a Candidate profile or, if you have already done so, to log in with your existing user name and password.

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How can I apply ?

By applying online, your personal details will be saved in our secure database, which is regularly searched by our Recruitment Teams. You will be able to use this information to search and apply for other positions, without having to fill-in the information again.

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How secure is my personal information?

It's very secure. Take a look at our Candidate Privacy Statement.
Your personal information is held in a secure environment, by an encrypted HTTPS environment and certified by a recognized internet security certificate.
Please note, you will have to agree and tick the Candidate Privacy Statement before submitting your details.

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I am having problems accessing and using the site. What should I do?

We recommend you try the following steps to diagnose the issue:

  1. Find out whether you can access any other internet sites. If you are sure the issue is specifically related to this site then take a look at the error message.
  2. If this message relates to a ‘network error message’, it could be that you are accessing our website from within a corporate network which is blocking access.
  3. If some content is not displaying correctly, such as the ‘job offers’ or the ‘candidate overview’, this could be due to popup blockers in your web browser.

We would suggest you disable the popup blockers by changing your web browser settings. For example:

• for Microsoft Internet Explorer 7: open browser, go to Tools, Pop Up Blocker, Turn off Popup blocker.

• for Firefox 2.0: open browser, go to Tools menu, Options, click the Content icon located across the top of the window, click the Exceptions button located to the right of Block pop-up windows.

For security reasons, the system will perform an automatic logout after 30 minutes of inactivity.

If you are still experiencing technical problems, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with a description and, ideally, a screenshot of the error you are experiencing.

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What are the advantages of registering a Candidate Profile?

By creating a Candidate Profile, you will benefit from a number of online candidate services, such as:

• Creating & Managing your Profile to keep it updated
• Searching and applying for jobs
• Setting Job Alerts for roles that match your skills and experience

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Can I attach a CV/resume?

We would encourage you to attach an updated version of your CV / resume whenever possible.

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How long will my Candidate Profile be kept online?

Candidate Profiles will remain active for 12 months, provided you have recently logged into the system. If you do not access your Candidate Profile within the 12 months, you will receive a notification by email to advise you that your Profile will expire in the following month. If you decide to access your Profile at this time, your details will be kept online for another 12 months.

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How often are new jobs posted and how long do they stay online?

We post jobs regularly (often daily), so we recommend you visit the Careers pages frequently to stay updated.

Job openings are advertised online the time it takes to fill the position. While this rarely occurs, our Recruiters reserve the right to remove job postings prior to the deadline.

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How will I know my application was received and who will view it?

You will receive an acknowledgement of receipt as soon as you submit your application online. The relevant Recruiting team will review your application inline with the requirements of the position and will keep you informed of all subsequent steps by email or telephone call.

Just before saving your Candidate Profile, you will be asked whether you wish to ‘lock’ or ‘release’ your Profile.

  • If you choose to ‘lock’ your profile, your details will not be visible by our Recruiting teams. You Profile will stay active for you to return to and apply for future jobs, but will not be available for our Recruiters to consult.

  • If you choose to ‘release’ your profile, your details will be made available to our Recruiting teams in all our brands and across the world.

If you are applying to a specific job your application will go directly to the Recruiting team responsible for that job, unless you choose to ‘release’ your profile as well.

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Can I apply for more than one job at a time?

Yes. You are welcome to apply for any jobs that you believe match your skills and career aspirations.

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Can I mail or fax my application to you?

You are welcome to write to us but we would prefer to receive an online submission of your details. This will allow us to manage your application more efficiently and to share your information with our recruiting brands and countries should you so wish.

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Can I delete an application if I change my mind?

You can delete your Candidate Profile as well as any application which is underway, at any time. To do so, click on ‘Delete registration’ from the Manage Profile screen. Please note this will permanently delete all your data and history.

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Can I submit my details even if I don't see a job that interests me or suits my skills?

If there are no jobs listed that currently suit your expectations, please create a Candidate Profile and ‘release’ it so that we can contact you should a future job opportunity arise that match your preferences.

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Do you offer international positions?

Job opportunities are available worldwide. You can search the job openings by filtering the results by Country.

However, if you wish to be considered for work in a country other than your country of origin, or other than your current place of work, please ensure you have the relevant work permit for that country.

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Do you offer Internships?

To be considered for internships and graduate entry positions, please Create a Candidate Profile and remember to ‘release’ your Profile so that our Recruiting teams may be able to search your details.

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How do I set a password?

Passwords must be a minimum of 6 characters. To ensure optimum security, passwords must contain at least 1 number (0-10) and at least 1 letter (a-z). For example: an7example. Passwords are case sensitive.

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How do I change my password or username?

You can change your password to access your details (‘Manage your Profile’). Click on the link "change password". You will be asked to enter your previous password and choose a new one. The new password needs to be different from the last 5 passwords and must be 6 characters long, with minimum 1 number and 1 letter. Please note, you will need to remember this new password as it will not be confirmed to you by email.

To change your user name, login in to your Candidate Profile, go to ‘Manage Profile’ and click on 'Change User name’. You will need to enter and save a new user name. Please remember this new user name as it will not be confirmed to you by email.

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I have forgotten my password

New passwords can be requested by clicking on the link "password forgotten". You will be asked to enter your e-mail address to which we will send the new password to. Please note the e-mail address must be the same as the one you provided in your profile.

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How can I change the language settings?

You can change the language settings to read the screens in English, French or German. Login to your Candidate Profile and go to ‘Personal Settings’ in Manage Profile to select your preferred language. Please note, for the language display to take effect on your screens, you will also need to change the language settings of your internet browser.

You can also choose to receive the emails and letters sent to you in English, French or German. To do so, select your "preferred language" in Personal Settings, and all subsequent correspondence will be adapted.

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I did not receive your email or the email you sent me does not display correctly

We recognize that different email providers use different screen width setting and this can create some correspondence to be misaligned.

To view the message in a correct format we suggest changing the settings in your email account:

• For Yahoo Mail: select email ‘Mail Options’, ‘General Preferences’ and change screen width to 99
• For Hotmail: select ‘Options’, ‘Mail Display’ and change line width to 132.

Some email clients may send unrecognized correspondence to the Spam folder. To avoid, this, we suggest you add our email to your address book: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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Who do I contact for questions related to my application?

You can track the progress of any job you have applied to online by logging into your Candidate Profile, and clicking on ‘View My Applications’ in the Search & Apply screens. Alternatively, you can call the Recruiting Manager identified in any correspondence that is sent to you.

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General Feedback

Your feedback is of great value to us as we strive for excellence in our e-Careers website. If you have any suggestions, ideas or recommendations for improvement please e-mail them to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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