Welcome to Richemont’s 2009 Corporate Social Responsibility Report

Richemont has a long-standing commitment to doing business responsibly. Building trust in Our Maisons^® – our operating companies and brands – lies at the heart of the way we work.

This online report demonstrates how we are meeting our commitments, and describes how we manage our social, ethical and environmental impacts.

Where you can get more information about the report
For more information about this report, contact the Corporate Affairs Department.

We welcome your feedback on our performance and reporting. Please contact us with any comments.

Chairman’s introduction

Richemont’s Maisons are renowned for creating desirable products which interpret and respect the individual heritage of the brand. Our commitment to unparalleled quality and craftsmanship is unwavering, as is our focus on providing excellent customer service.

I am pleased to report that our efforts to engage our people on environmental issues and promote good environmental practice and have helped us achieve a reduction in carbon emissions this year, despite growth in the business. We committed to be carbon neutral in 2009 and have purchased carbon offsets equivalent to our 2008/09 emissions.

At Richemont we believe in planning for the long-term and that is why we continue to place such a strong emphasis on our people and fostering new talent. Ultimately it is the creativity, skill and dedication of our employees that provide the highest quality products and service to meet our customers’ expectations. This year, we continued to support The Creative Academy, which offers students a Masters programme in Arts in Design. We also partnered with the Watchmakers of Switzerland Training and Education Programme (WOSTEP) to open our first overseas training schools in Dallas, United States and in Hong Kong.

I hope that you find this report informative. We at Richemont are proud of our achievements in what has been a challenging year. Looking to the future, we know there is more for us to do.

Johann Rupert
Executive Chairman